Privacy Policy

1. Introduction

BAPA Consultancy Company ("we", "our", or "us") provides advocate-backed accounting, tax consultancy, financial compliance, and Knowledge Process Outsourcing (KPO) services to businesses across India and international markets.

We respect your privacy and are committed to handling your personal details responsibly. This Privacy Policy outlines how we collect, use, maintain, and safeguard the information you provide when accessing our website (www.bapaconsultancycompany.com) or requesting our business consultation services.

2. Information We Collect

We collect information that you voluntarily submit through our online contact and appointment booking forms, as well as basic technical details automatically communicated by your browser.

Information You Submit:

• Full Name
• Email Address
• Phone Number
• Company Name (optional)
• Country (optional)
• Selected Service Interest (e.g., Accounting, Tax Consultancy, KPO, Insurance)
• Preferred Consultation Date and Time Slot
• Preferred Consultation Mode (e.g., Online, At Office, At Premises)
• Additional message notes or project requirements submitted by you

Technical Browsing Information:

Like most websites, basic technical data such as browser type, operating system, and referral headers may be logged automatically by web server infrastructure to ensure secure, reliable delivery of website pages.

3. How We Use Information

The information collected through our website is used strictly for legitimate business communication and service administration, including:

• Responding to your inquiries and support requests.
• Scheduling, confirming, and coordinating your requested business consultation appointments.
• Evaluating your business accounting or tax compliance requirements to prepare relevant advisory proposals.
• Maintaining communication reliability and preventing unauthorized form spam or website abuse.

4. Consultation and Appointment Requests

When you submit a consultation request on our website, the submission is recorded so that our representatives can review your preferences and contact you to confirm appointment details.

Submitting an appointment request does not obligate you to engage our professional services, nor do we sell, rent, or trade consultation form submissions to third-party marketing companies.

5. Cookies and Local Storage

Our website uses browser local storage (localStorage) strictly for functional user experience enhancements — specifically to remember when the website brochure popup has been displayed to a visitor so that it does not reappear on every page refresh during a 7-day period.

We do not use advertising tracking cookies or third-party behavioral profiling trackers. You can clear your browser's local storage at any time through your browser privacy settings.

6. Third-Party Services

Our website includes links to external third-party platforms to enhance communication and convenience for visitors, such as WhatsApp messaging links and Google Maps location directions.

When you click on these third-party links, you interact with services operated independently by those providers. Third-party platforms operate under their own privacy statements, and we encourage you to review their respective privacy policies.

In operating our appointment scheduling system, form data may be transmitted through secure automation infrastructure utilized solely to record and route booking requests to our internal team.

7. Data Security

We employ reasonable technical safeguards and organizational security measures to protect the personal information submitted through our website from unauthorized access, alteration, disclosure, or destruction.

However, please be aware that no method of electronic transmission over the Internet or method of data storage is 100% secure. While we strive to protect your personal details, we cannot guarantee absolute security against all potential network vulnerabilities.

8. Data Retention

We retain contact and consultation information for as long as required to process your inquiries, fulfill requested professional services, maintain business communications, or comply with applicable legal, accounting, and record-keeping obligations under Indian regulations.

9. Your Rights and Choices

You have the right to:

• Inquire about the personal contact details you have previously submitted to us.
• Request corrections or updates to your contact information.
• Request the deletion of your contact details from our active inquiry records, subject to any legal obligation to retain specific accounting or business records.
• Decline to provide optional form fields when communicating with us.

To exercise any of these requests, please contact us using the communication details provided below.

10. Children's Privacy

Our website and business consultancy services are directed at business owners, corporate representatives, and adult clients. We do not knowingly collect or solicit personal information from individuals under the age of 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect modifications in our operational practices, website features, or legal requirements. Any updates will be published on this page with a revised "Effective Date" at the top of the policy document.

12. Contact Us

If you have any questions, concerns, or privacy requests regarding this Privacy Policy or our data handling practices, please contact BAPA Consultancy Company: